Return and Refund Policy

At Educational Print, we want you to be fully satisfied with your order. However, please note that our return and refund policy applies only to consumers and is subject to the following conditions:

Customised Products
As our products are often personalised with your own print, logo, or design, we do not accept returns or refund requests once your order has been sent to production. This is because these items are made specifically for you and cannot be resold.

Unsatisfactory Condition
If your order arrives in an unsatisfactory condition (e.g., damaged, defective, or incorrect), we ask that you notify us within 3 working days of the delivery date. Please contact us with details and, where possible, provide photographs of the damage or issue, so we can resolve the situation promptly.

If you have any concerns or questions about your order, please reach out to us, and our customer service team will assist you in resolving any issues.